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Namesake Support
Orders & Shipping
Orders & Shipping
Orders
How do I modify or cancel my order?
How do I check my order status?
Payment
What payment methods do you accept?
When will you charge me for my order?
How will my order appear on my card statement?
How do I know my payment information is secure?
Will I be charged tax?
Shipping
What is your shipping policy?
How much does shipping cost?
How long until my order ships/arrives?
Do you ship internationally?
Returns
Where can I find replacement parts for Franklin & Ben products
Promotions & Discounts
Can I combine multiple discount or promo codes?